Phone Support in Website Hosting
In case you choose to get one of our website hosting plans, you will be able to speak with our customer support crew over the telephone for 14 hrs every day. We can assist you in choosing the proper package for your sites since we realize that it is better to discuss such matters with a live person. In case you already own an account, we will assist you with all sales/billing questions and / or general matters, even with some tech troubles that don't require a long time or escalation to an administrator since it is better to open a support ticket for time-consuming troubles so as to have the correspondence in a single place. We now have telephone numbers in the US, Great Britain and Australia, so you'll be able to call the one you prefer and talk to one of our agents.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there is always somebody to help you if you have any questions about the semi-dedicated server packages that we supply. Whether you'd like to find out more about the packages, you have a billing issue or some general issue, you can give us a call. Although some more technical issues could need a support ticket to give time to our technical support team to investigate, we can help you with a lot of technical questions on the phone as well, saving you precious time and efforts. Since we have data centers on as many as 3 different continents - in the USA, the United Kingdom and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we have an international number where you're able to reach us.