Help and support Channels

  • Video Tutorials
  • Video Guides

  • Our how to video courses will assist you with any task within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center provides a long listing of Frequently Answered Questions that include all the sections of our Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our support team is present 24x7x365 to reply to your tech inquiries. Expect a solution within maximum 1–hour after you have handed in the ticket.

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Forms of Support

  • Shared Hosting Support
  • Website Hosting Help and Support

  • If you need guidance administering your website hosting plans account, or need more resources for your sites, just let us know and we’ll give you the most effective reply.

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  • VPS Hosting Support
  • VPS Servers Support

  • Need assistance running the SolusVM administration interface? Your VPS is causing problems? Just inform us, we are ready to assist you.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • We’ll be available 24x7x365 to aid you with any given server supervision process or to help you modify the latest setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of skilled technicians prepared to help you with anything at all connected with your semi-dedicated server. They are on hand 24/7 throughout the year.
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