Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all our website hosting plans packages, meaning each individual assistance question you post is going to be replied to within one hour max. Our support company members have been educated to quickly resolve any case and to supply you with relevant information on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any concern you may have connected to egreenhost’s products. Now we have consultants present at all times to supply solutions every time necessary. You could use the ticket system or send us an email at any moment, or pick up the telephone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a broad information base into the Control Panel so you might have handy step by step guidance at any time. Each area of the Control Panel has its own contextual help area showcasing a selection of how–to articles. We have also organized instructional videos to give you a better idea of precisely how to accomplish any given procedure.