Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Solution Guarantee

  • Our group of technicians will do their best to respond to your support requests in less than 1 hour. If, however, the problem you have come across needs the help of our Admin =Team,= we will address the ticket to the technician on shift and will write a comment to tell you.

  • Top quality support service

  • Qualified Client Assistance Service

  • We are online for you 7 days a week to offer assistance and technical support as well as to help you with any problem that you could possibly have while you are dealing with your virtual server. We’re able to aid you with all pre–installed applications, like your OS, server management panel (with regards to the VPS type) and the Control Panel created completely by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Control Panel that is provided for free with the virtual server, you’ll discover an informational Help section, that includes everything you should learn about maintaining your web pages and software packages. We have added a wide array of how–to reports and video tutorials that display the general site supervision duties in an easy to comprehend manner.