Website Migration
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Q: What precisely does website migration imply and what does it include?
A: The website migration service available at egreenhost is entirely free of cost and consists of moving all your web files, databases and e–mails from your present web hosting provider to your brand–new hosting account with us. We’ll also update all the configuration settings required for your sites to be fully functional on our innovative cloud hosting platform.Our technicians are completely capable of moving any sort of web site. With years of work experience behind their backs, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom–made web application with plenty of custom libraries is as easy as transferring a simple WordPress–based weblog.
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Q: Website migration seems like a lot of work. How much time is it going to take?
A: While we can’t give you a precise ETA, because there are many variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our very best to transfer your website within 48h, and in certain cases – within 24h (if the website content is not large).
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Q: Do you need something from me before you begin moving my web site?
A: We’ll need the login details for your current web hosting provider’s Control Panel along with the web site’s name (domain name).
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Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
A: Customer privacy is among our paramount priorities – this is why, both our payment page and our CP login page are secured with enterprise–grade SSLs. We employ safety measures, which include, but are not limited to: physical, digital and administrative operations to secure the info that we gather online. And we’ve got a very detailed and rigorous Privacy Policy, which outlines the types of information that we collect.
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Q: Will my website be offline during the transfer?
A: No. Your site will remain completely operational during the migration. As soon as everything is completed on our end, we will let you know so that you can preview it and check for problems. If everything is OK, all you will need to do is modify your domain name’s DNS settings.
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Q: Will my old hosting provider need to provide any information/assistance?
A: While we transfer your content, your hosting provider will not be aware of the migration at all. We will not touch base with them in any way.
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Q: Does it matter what platform my present provider is using?
A: We support all Linux–driven web hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to transfer your site.The only platforms that we don’t support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.