In spite of the fact that the hosting service provided by the different companies seems identical, every provider has a customized platform with its own tweaks and ways to do certain tasks. That’s why, an information-loaded knowledge base will be pretty helpful both for people with little to no practical experience and for technically experienced users who will eventually find out how given operations are executed, but will lose time meanwhile. The aim of such a knowledge base is to make the hosting service quick and simple to use, sparing users both time and effort. The result is more contented clients, since they can easily find the information they want, and considerably less work for the help desk support team members, because typically the majority of the questions and difficulties that clients have are already described in the knowledge base. In case the articles are written well and encompass more things, you will be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

Our website hosting plans come with an elaborate knowledge base where you can find info about all the difficulties that you might face and their resolutions. You can find out how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are correct, but yet you’re unable to send email messages, for example. We have done our very best to be as comprehensive as possible and to cover all possible options so as to save you time and to give you different solutions for each problem. The knowledge base contains informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, whereas if you’d like to browse the entire article collection, you should go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature a rich article archive where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it on the basis of the feedback that we’ve acquired from our clients through the years and, as a consequence, our articles touch upon specific problems that you could encounter and propose the most efficient way to correct them, for example getting an HTTP 500 error message or being unable to send e-mail messages from your personal computer even though you have the right SMTP settings. The articles are available in each Control Panel section and you can examine them whenever you need. They can help you enlarge your knowledge not only about our platform, but also about the web hosting realm as a whole, as they feature comprehensive guides and general info such as what cron jobs or file permissions are.