1 hour ticket response
Our team of techs is dedicated to offering quick answers to all your questions. We’ll examine your support ticket the minute it has been received and will reply with a solution within maximum one hour after the client support ticket submission. In reality, our average client support ticket response time is twenty minutes.
A Top–Quality Tech Support Service
Our customer support engineers possess substantial experience in the website hosting plans arena and are accomplished enough to offer a fast answer to your problem. If, however, the case at hand is not within the competency of a tech support engineer, the trouble ticket will be forwarded to a developer or admin for additional investigation.
An Intuitive Help Section
In the Control Panel you will find an easy–to–navigate Help section where you can get quick suggestions on how to use our services. You can see the answers to your inquiries in our F.A.Q. library, see more info in the web hosting account management articles or check the educational video tutorials.