Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You can find almost all the answers to your questions in the intuitive Help section included in our Control Panel. It boasts an exhaustive repository with regularly asked questions and exhaustive instructional articles contributed by our qualified help desk support team.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of instructional video tutorials that visually demonstrate how you can tackle a typical problem associated with your website hosting plans account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 help desk service and a 60–minute response time guarantee. Our accomplished support engineers will be online for you 24x7x365 to reply to your inquiries and to resolve any problem that you might come across. Simply send a tech support request from the Help Center section and we’ll respond without any delay at all.