When you acquire your own web server, you'll have more independence as to what you can install and run when compared to a shared web hosting account. With a shared service, you've got access only to your own account, thus you are not able to install server-side software. Although this is not a predicament for most script-driven programs, there are a few that have specific requirements and need certain software to be present on the web server either for some additional functionality or for them to work at all. In case you have experience, you won't have any troubles to run the hosting server, but if you do not, you may simply not have the capabilities to manage everything and use the script apps that you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, which means that our system administrators can setup everything for you and help you with any issues that you may come across.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your web server is ready, you'll be able to acquire the upgrade during the server signup procedure, or if you need something to be carried out afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features one hour of work from our admins on your server, so if you encounter any issues to install a third-party software or some app gives errors and does not work the way it should, our professionals shall help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal in case you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.